Frequently Asked Questions
What do I do if I smell gas in my home, camper, RV, workplace or around any gas equipment?
- Put out smoking materials and other open flames
- DO NOT operate electric switches or use your phone.
- Have everyone leave the area for escaped gas until a trained LP-Gas service person and the fire department can check the area for escaped gas. Have them repair the leak, then check and relight all of your gas appliances for you.
- DO NOT enter an area where you suspect a gas leak. If you are in such an area, leave immediately.
- Be alert for propane odor when working in areas where propane is used. Even a faint odor may indicate a hazardous situation.
- Do not try to judge for yourself the level of danger of a gas leak by trying to determine if the smell of gas is weak or strong. All gas leaks pose a serious risk.
- Repeated pilot outages could indicate a hazardous condition. Call your Propane Dealer.
Where do I shut off my gas?
Operation of a propane tank service valve is similar to that of a water faucet. The operational part of the valve consists of a hand wheel that closes and opens gas flow by turning the wheel clockwise and counter-clockwise.
Can I use my barbeque grill to keep my house warm if my power goes out?
NEVER use outdoor propane appliances, including patio heaters, barbeque grills, and portable generators indoors or in enclosed areas. This can result in carbon monoxide poisoning or death.
Only use appliances that are designed and approved for indoor heating use.
I would like to lock my tank lid. Is there a problem with doing this?
Lids should NEVER be locked as the valve is used to shut off the entire system in an emergency and is located under the lid. The lid is designed simply to protect various valves and fittings from the elements.
I own my own propane tank, but would like to paint it to match my house. What color can I paint my tank?
Tank colors vary from state to state, and often according to local homeowner association rules, but generally should be a light, reflective color. Because they retain heat more readily, dark colors can cause excess pressure to build in the tank causing the relief valve to discharge. The tank or cylinder paint should be kept in good condition, but be sure that you do not paint tank valves, caps, regulators, or data plates.