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Tank FAQ

 

·         How do I know what size tank to get?

o    The right tank for your application depends on several factors – including your usage, location, and tank availability. To find what size is right for you, please contact your local Kamps Propane office.

 

·         What do I need to do to maintain my tank?

o    Kamps will keep your propane tank in safe working order. We ask that you provide your Route Salesman with access to your tank, also keep grass and brush from growing up around your tank.  Remember a large delivery hose must be dragged to your tank for filling so items that could catch on this hose or be moved by it should be kept clear.

 

·         How far can my tank be set from my driveway?

o    There are a number of factors to be considered when deciding where to set a tank, including local building and safety codes. As a general rule, propane tanks should be within 100 feet of delivery vehicle access.

 

·         How do I read my gauge on my tank?

o    The gauge will usually be located under the lid on the top of your tank. Simply lift the lid and find the dial with numbers from 5 to 95. Those numbers indicate the percentage of propane in your tank. All SMART System customers can read the tank gauge from the comfort of their home, there is no need to make a trip out to the tank.

 

·         Why isn’t my tank filled to 100 percent capacity?

o    Your propane is delivered and stored in liquid form. Propane liquid, for example, will expand (become a gas) nearly 17 times as much as water over the same temperature increase. As a result, tanks and cylinders are never completely filled with propane liquid. Tanks are filled to about 80 to 85 percent of their capacity. This leaves a space above the liquid, which allows the propane liquid to expand freely due to changes in temperature.

 

·         Do you refill cylinders at your office locations?

o    We provide drive up propane service for our RV customers as well as catering vehicles, roofing contractors, and many farm and business customers.  It's also a convenient way to fill your barbeque cylinder.  If you are filling up a cylinder smaller than 20 pounds or topping off a partially empty cylinder, please be aware that we have a minimum charge. 

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